Capture the treatment interest
The enquiry is answered in your brand voice with the treatment information your clinic has approved for public use.
Aesthetic clinics
Consultations sell the
treatment. Not the phone call.
Aesthetic enquiries are high-consideration and high-competition. The clinic that answers first, with the right information and a clear next step, usually gets the consultation.
Less chasing.
More clarity.
One workspace for enquiries, appointments and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.
Thursday
A clearer day at the front desk.
Enquiries34Across configured channels
Appointments21Confirmed and in the calendar
Follow-ups9Scheduled and waiting to send
Open handoffs22 resolved · 4 total
A few journeys in motionMost recent first
Where the capacity actually goes.
Aesthetic, dermatology and cosmetic clinics where the first consultation is the commercial moment.
Enquiries arrive on social, not the phone.
Instagram and WhatsApp messages come in at night and at weekends, when the clinic is closed and the competitor is not.
Price questions stall the conversation.
Most first messages ask what something costs. Answering badly loses the lead; answering at all needs your approved position.
No-shows cost a full consultation slot.
A booked consultation with no reminder and no confirmation is a slot that may simply go empty.
One request.
Four moves.
One aesthetic clinics journey, end to end. Your configuration decides the sequence, the rules and the point a person takes over.
Qualify the enquiry
Suitability questions you have defined are asked, so the consultation starts from a useful place rather than from zero.
Coordinate a consultation
A slot of the right length with the right practitioner is offered and confirmed in your calendar.
Confirm and remind
A confirmation and a reminder go out, and a missed consultation is re-offered rather than abandoned.
In focus · Dubai healthcare
A growing city. A closer look at your front desk.
Dubai licensed about 5,800 healthcare facilities in 2025, up from 5,340 in 2024. More clinics and more demand mean more first contacts arriving outside the moments your team is free to answer them.
Healthcare facilities≈5,800
Across the emirate in 2025, from 5,340 in 2024
General medical clinics126
A named category, not every clinic location
Specialised clinics68
Listed separately from general clinics
Four roles, working in sequence.
All eight specialists come with every deployment. These are the ones Stella typically activates first for aesthetic clinics.
Where your people take over
Suitability for a treatment, medical history and anything resembling a clinical recommendation goes to your practitioner. Pricing is only ever quoted from what you have approved in writing.
Questions aesthetic clinics ask.
Will it quote prices?
Only what you approve. Many clinics prefer a range or a consultation-first response instead of a number, and that is a configuration decision you make during scoping.
Can it assess whether someone is suitable for a treatment?
No. It can ask the screening questions you define and capture the answers, but suitability is a clinical judgement and stays with your practitioner.
More in healthcare and clinics
See it working for an aesthetic clinic like yours.
Bring the enquiries you are missing today. We will map the workflow around them with you, before anything is configured.