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Professional services

Qualify before the fee earner.
Not after.

Qualify inbound enquiries before they reach a fee earner, so consultant hours go to the work that was always going to convert.

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5 segmentsOne enquiry journeyScope confirmed in discovery

Less chasing.
More clarity.

One workspace for enquiries, meetings and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.

Workspace Overview

Thursday

Qualified before anyone billable saw it.

Enquiries78Across configured channels
Meetings33Confirmed and in the calendar
Follow-ups19Scheduled and waiting to send
Open handoffs27 resolved · 9 total
Enquiries & meetingsToday, by hour
09:00: 12 enquiries, 5 meetings. 11:00: 21 enquiries, 9 meetings. 13:00: 17 enquiries, 7 meetings. 15:00: 15 enquiries, 6 meetings. 17:00: 13 enquiries, 6 meetings
42%to meeting
Enquiry → meeting33 of 78 enquiries reached a meeting.
A few journeys in motionMost recent first

Every enquiry looks the same.
Until someone asks.

A serious brief and a fishing expedition arrive identically. The only way to tell them apart is to ask, and asking is currently a fee earner’s job.

The consultant hour spent qualifying.

The most expensive person available spends it finding out there was no budget, no timeline and no decision-maker.

The brief with nothing in it.

An enquiry arrives with a sentence, and three emails later it still has no scope attached to it.

The callback that decided it.

A prospect who contacted four firms went with the one that responded the same day.

Where your people take over

Advice, scope, fees, conflict decisions and anything privileged go to your qualified team. The workforce captures the enquiry and never answers it.

The human boundary

In focus · Dubai business formation

More companies. More inbound. The same consultants.

Dubai Chamber of Commerce took on 53,838 new member companies in the first nine months of 2025, growth of 4 per cent on the year. Every one of them is a potential client and a potential enquiry, and qualifying them is currently somebody billable’s afternoon.

New member companies53,838

Joined in the first nine months of 2025

Year-on-year growth+4%

On the same period in 2024

What it meansMore inbound

The consultant hour does not scale with it

The right starting point
for your team.

The scarce resource is a consultant hour. Spending it on an enquiry that was never going to convert is the most expensive mistake the desk makes.

Professional services

Accounting firms

Document checklists sent and chased against every filing deadline.

  1. 01Capture the enquiry or request
  2. 02Send the checklist
  3. 03Chase what is outstanding
  4. 04Hand the file to a person
Open the accounting firms journey
Professional services

Recruitment agencies

Candidate and client enquiries answered without taking a consultant hour.

  1. 01Answer the enquiry
  2. 02Capture the brief
  3. 03Coordinate the conversation
  4. 04Keep candidates warm
Open the recruitment agencies journey
Professional services

Business consultancies

Budget, timeline and decision-maker established before a scoping call.

  1. 01Capture the enquiry
  2. 02Qualify against your criteria
  3. 03Coordinate the scoping call
  4. 04Follow up on what is open
Open the business consultancies journey
Professional services

Marketing & creative agencies

Inbound briefs acknowledged and qualified before anyone builds a proposal.

  1. 01Answer the brief
  2. 02Qualify the opportunity
  3. 03Coordinate the chemistry call
  4. 04Keep the pipeline warm
Open the marketing and creative agencies journey

Questions professional services ask.

Will it give advice or quote a fee?

Neither. Advice, scope, fees and anything privileged go to your qualified people. The workforce asks the qualifying questions you define (budget, timeline, decision-maker), so a fee earner opens an enquiry already worth their time.

How does it handle a possible conflict?

It stops and escalates before any substantive reply is sent. A possible conflict is put in front of a partner with what has been captured, and nothing is answered in the meantime.

We are not a volume business. Is this for us?

The case is not volume, it is what an hour costs. If a consultant is spending afternoons finding out an enquiry had no budget, that is the most expensive way to qualify. Speed helps too: the firm that replies the same day usually gets the meeting.

Bring one workflow. See what Stella takes on.

We map the specialists, the systems and the handoffs around it with you, before anything is configured.

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