Discovery
Describe your business, where work slows down, and what a better outcome would look like.
Your AI General Manager
One clear view.
Every next move.
Stella is your AI General Manager. Eight AI specialists answer your calls and messages, book appointments and follow up, while Stella decides who does what and hands anything sensitive to your people. You see all of it in one place.
Work is moving.
You see the whole picture.
Enquiry trends, booking activity and human handoffs in one view. Every number reconciles across every view, and opening a record shows what was actually decided.
Thursday
A clearer day at the front desk.
Enquiries34Across configured channels
Appointments21Confirmed and in the calendar
Follow-ups9Scheduled and waiting to send
Open handoffs22 resolved · 4 total
A few journeys in motionMost recent first
Your channels, systems, permissions and reporting depth are configured around the way your business already runs.
Eight specialists.
One shared direction.
You do not hire them one by one. Stella decides which ones a piece of work needs, in what order, and when it belongs to a person instead. Choose a role to see what it owns.
01 / 08 · Front Desk
AI Front Desk / Chat
- What it is for
- Every enquiry gets a thoughtful first response.
- What it does
- Answer routine questions, capture the right details, and route each conversation to its next step across configured digital channels.
- Where your people take over
- Sensitive questions and exceptions go to your team with the conversation history.
Front Desk01 of 08
- Answers
- Qualifies
- Routes
02 / 08 · Voice
AI Voice Specialist
- What it is for
- Keep the conversation moving. Even after hours.
- What it does
- Handle configured inbound and outbound calls, understand intent, capture details, and transfer to a person when the conversation needs one.
- Where your people take over
- Complex or sensitive calls transfer to an available human, following agreed escalation rules.
Voice02 of 08
- Responds
- Qualifies
- Transfers
03 / 08 · Website
AI Website Builder
- What it is for
- Your digital front door, connected to what follows.
- What it does
- Create a conversion-ready website connected to enquiries, qualification, bookings and the wider workforce journey.
- Where your people take over
- Your team approves content, brand presentation, and publication.
Website03 of 08
- Builds
- Connects
- Converts
04 / 08 · Booking
Booking & Scheduling
- What it is for
- From interested to in the calendar.
- What it does
- Check supported availability, coordinate bookings and changes, and sync appointments with the systems agreed in your configuration.
- Where your people take over
- Exceptions, conflicting availability, and requests outside policy are escalated.
Booking04 of 08
- Checks
- Books
- Reschedules
05 / 08 · Admin
AI Admin Specialist
- What it is for
- Less repetitive work. More room to think.
- What it does
- Keep supported records current, triage routine email, and move structured information into the right place.
- Where your people take over
- Ambiguous data and sensitive changes require human review.
Admin05 of 08
- Updates
- Organises
- Records
06 / 08 · Marketing
AI Marketing Specialist
- What it is for
- Turn a good strategy into consistent execution.
- What it does
- Support content, nurture sequences, campaign execution, and engagement tracking within an approved strategy.
- Where your people take over
- People own strategy, budgets, claims and final creative approval.
Marketing06 of 08
- Creates
- Nurtures
- Tracks
07 / 08 · Social
AI Social Specialist
- What it is for
- Keep your brand present in the conversation.
- What it does
- Monitor supported social channels, respond to routine enquiries in your brand voice, and connect relevant conversations to the lead journey.
- Where your people take over
- Reputation-sensitive conversations and unfamiliar requests go to a person.
Social07 of 08
- Monitors
- Responds
- Connects
08 / 08 · Follow-up
Outbound & Follow-up
- What it is for
- The next step should never be forgotten.
- What it does
- Coordinate approved outreach, timely reminders, and re-engagement workflows so opportunities keep moving.
- Where your people take over
- Your team defines consent, contact rules, messaging and escalation.
Follow-up08 of 08
- Reaches
- Follows up
- Re-engages
All eight come with every deployment. Capacity scales with you, not the headcount.
A clear path.
A connected workforce.
Start with the workflows creating the most pressure. Configure the first connected journey, then expand with a clear view of what is working.
Analysis
Review channels, volume, systems, repetitive tasks, and the points where context or capacity is lost.
Identification
Map the relevant specialists to the workflow, with the business reason for each one.
Construction
Configure supported integrations, knowledge, approved actions, and the boundaries that keep people in control.
Management
Keep actions and context moving between specialists, and see where more capacity is worth adding.
Each doing what they are for.
Some work follows a rule. Some work needs a person who knows your business. You decide where the line between them sits.
Your people
The work only a person can hold.
- Strategy and future planning
- Relationships and client trust
- Judgement and moral decisions
- Sensitive situations and empathy
Handoff
Stella and the specialists
The work that follows a rule.
- Repetitive and administrative work
- High-volume tasks and data processing
- Always-on coverage, every hour
- Structured follow-up and coordination
Questions buyers actually ask.
Is Stella a chatbot?
No. A chatbot answers a message. Stella is the manager layer above the specialists: she reads what is slowing the business down, decides which specialists a piece of work needs, in what order, and where a person has to take over. The conversation is how you brief her, not the product itself.
Do I have to pick which specialists I want?
No. All eight specialists come with every deployment. Stella recommends which ones to activate and configure first, based on your volume, channels, languages, systems and reporting needs. You are not buying them one at a time.
How much does Stella decide on her own?
Only what you configure her to decide. Routing, approved answers, booking rules and escalation thresholds are set during scoping. Anything outside those rules becomes a handoff to a named person with the full conversation attached.
Do I pay per specialist?
No. All eight specialists come with every deployment. Pricing is driven by volume, voice, languages, complexity, integrations and reporting rather than by how many roles you switch on.
Can we start with just one?
You can start with one workflow, which usually draws on three or four specialists in sequence. Starting with a single role in isolation tends to move the bottleneck rather than remove it.
Is there a per-message price?
There is no per-message price. Capacity is part of the plan, and the operating level is recommended based on your actual volume during scoping.
Is this real customer data?
No. The workspace shows a worked example of a clinic day so you can see how the views fit together. The totals and the records are consistent with one another, but they belong to that example, not to a HireStella customer. Your own workspace shows your own activity.
Will our dashboard look like this?
The structure will be familiar, but the views, metrics and records are scoped to your configuration and plan. Reporting depth differs between Starter, Pro and Enterprise.
One manager.
One connected workforce.
Bring the workflow costing you the most time and we will map it with you before anything is configured.