Travel & tourism
Travel agencies
Itinerary and package questions answered across every time zone.
- 01Answer the enquiry
- 02Capture the trip
- 03Coordinate the consultation
- 04Follow up on the itinerary
Travel & tourism
The same questions.
Before any real case.
Handle the itinerary and eligibility questions that arrive at every hour from every time zone, before a consultant is ever needed.
Less chasing.
More clarity.
One workspace for enquiries, consultations and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.
Wednesday
Answered while they were still awake.
Enquiries64Across configured channels
Consultations34Confirmed and in the calendar
Follow-ups13Scheduled and waiting to send
Open handoffs24 resolved · 6 total
A few journeys in motionMost recent first
Answered a hundred times.
Still asked every day.
The published requirements answer most of the questions arriving. A consultant answering them one at a time is the most expensive way to do it.
The question already on your website.
Requirements, processing times and document lists are published, and still arrive by phone and message all day.
The enquiry from another time zone.
Travel is planned from everywhere at once, which means the desk is never open when half the enquiries land.
The file that stalls on a document.
One missing page holds a case for a week because nobody had time to chase it.
Consultants reach the real cases sooner.
All eight specialists are included. These are the ones Stella typically activates first for travel and tourism.
Where your people take over
Eligibility decisions, immigration advice and anything about a specific application go to your licensed consultants, never to the workforce.
In focus · Dubai tourism
Every visitor asked something first.
Dubai welcomed 19.59 million international overnight visitors in 2025, its third successive record year. They plan from every time zone, so enquiries do not keep office hours.
International visitors19.59m
Overnight visitors in 2025, up 5%
Average length of stay3.7 nights
Across 2025
Average daily rateAED 579
In 2025, up 8% from AED 538
The right starting point
for your team.
Most of what reaches a travel or visa desk is eligibility and document questions, asked repeatedly, before there is a case worth a consultant.
Travel & tourism
Visa & immigration services
Published requirements answered and document checklists chased.
- 01Answer the standing question
- 02Send the checklist
- 03Chase what is missing
- 04Hand the case over
The businesses this is built for.
Every one of these loses capacity in a slightly different place. The workflow is configured around the one you actually run.
Questions travel and tourism ask.
Can it tell someone whether they will get a visa?
No. Eligibility is a judgement for your licensed consultants and nothing here rules a case in or out. It states the published requirements, captures the applicant’s situation and books the consultation.
Our enquiries come from every time zone. Does that matter?
That is the reason it helps. The published requirements answer most of what arrives, at whatever hour it arrives, so a consultant’s day starts with the cases that actually needed one.
What happens to a refused application?
It goes straight to your consultants with the history attached. A refusal is a case matter and the workforce does not attempt to explain, reassure or advise on it.
Bring one workflow. See what Stella takes on.
We map the specialists, the systems and the handoffs around it with you, before anything is configured.