Capture the course enquiry
The enquiry is answered on arrival and what the learner actually wants is captured in your own words, not theirs.
Training institutes
The course starts Monday.
The enquiry came Friday.
Training enquiries have a deadline attached to them. The next intake either has a seat in it or the enquiry is worth nothing.
Less chasing.
More clarity.
One workspace for enquiries, tours and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.
Tuesday
Every enquiry answered the same evening.
Enquiries42Across configured channels
Tours19Confirmed and in the calendar
Follow-ups14Scheduled and waiting to send
Open handoffs23 resolved · 5 total
A few journeys in motionMost recent first
Where the capacity actually goes.
Training institutes and professional development providers coordinating course enquiries, intakes and enrolment.
Enquiries land between intakes.
Someone asks about a course that started last week. Without a fast answer about the next date, they book with whoever replies first.
The wrong course, explained slowly.
A caller describes what they want and the person answering has to work out which of forty programmes it maps to.
Enrolment stalls on paperwork.
The decision was made. The documents were not sent, nobody chased them, and the seat went unfilled.
One request.
Four moves.
One training institutes journey, end to end. Your configuration decides the sequence, the rules and the point a person takes over.
Match it to the right programme
The request is matched against your published course list, and anything ambiguous is flagged for an advisor rather than guessed.
Confirm the next intake date
The next available intake is confirmed from your schedule, with the deadline for enrolment stated plainly.
Follow up on enrolment
The document checklist your team approved is sent, and the follow-up continues until the paperwork arrives or the learner says no.
In focus · Dubai private education
More families choosing. More questions to answer.
Dubai private schools enrolled 387,441 students across 227 schools in the 2024-25 academic year, enrolment up 6 per cent on the year before. Every one of those places began as questions from a family, and admissions teams need a clear way to answer them, arrange visits and follow up.
Students enrolled387,441
Private schools, 2024-25, up 6% on the year
Private schools227
Operating in Dubai in 2024-25
Teachers27,284
Up 9% on the previous academic year
Four roles, working in sequence.
All eight specialists come with every deployment. These are the ones Stella typically activates first for training institutes.
Where your people take over
Eligibility rulings, accreditation questions, fee negotiation and anything about a learner’s prior qualifications go to a course advisor.
Questions training institutes ask.
Can it tell someone whether they are eligible?
No. It states the published entry requirements and captures what the learner has. Any judgement about whether a particular qualification or experience counts goes to a course advisor.
Does it handle payment?
No. It can send the payment instructions your team has approved and tell a learner what the deadline is. It never takes card details, never processes a payment and never discusses a discount.
More in education and training
See it working for a training institute like yours.
Bring the enquiries you are missing today. We will map the workflow around them with you, before anything is configured.